Fraud Protection
Protect yourself From fraud
Scam artists target people every day, in an attempt to steal money or personal information. We’re here to help, so you don’t become a victim. We have outlined some information you need to know below. Read this information carefully and protect your account from Fraud or Hijackers.
Make passwords difficult to guess and update them from time to time. Try not to use the same password for multiple accounts.
Log out after every session, especially if using a public or shared computer.
Never share your bank verification code with anyone. If you did not request the code, someone may be trying to access your account. Always keep verification codes private.
Be suspicious of emails or texts that you don’t expect that ask you to reset your account password or log in to your account. When in doubt, visit unitedgulfpcu.com directly to access your account and update account info.
Never share your card number, PIN number or account password with anyone. We will never ask for this over the phone. Also, memorize your PIN. Make it easy for you to remember but hard for others to guess.
Instead of clicking on a link in an email, type the URL of a trusted site directly into your browser. Don t open attachments in emails unless you know who sent it and what it is. Links and attachments may look legitimate but clicking on them could download malware or send you to a scam site.
We monitor your account and will send a text if we ever notice something suspicious. Message and data charges may apply
Every call back will have an assigned case number. You can ask for that case number when you receive a call back.
The federal government, the IRS, law enforcement agencies, debt collectors or utilities companies will NEVER ask you for your card number over the phone to make a payment.
They be extremely convincing and will play on your fears and sympathies to try to get you to cooperate. Always confirm from our customer care staff before taking any action you are not sure of. Use the live chat or send a mail to us for confirmation.
